Annual maintenance contracts
Scheduled preventive visits, a written report after each one, and support when something fails. For systems we installed or someone else did.
A camera out of focus or a failing hard drive is found on a routine visit — not on the day you need the footage.
Regulated establishments must keep an AMC with a SIRA-registered company. Every plan we offer meets the four-visit minimum.
When something goes wrong, you call the people who already know your system.
Plans
The price depends on how many devices you have, so every AMC is quoted after a survey.
Quarterly care for homes and smaller premises.
Quoted after survey
4 preventive visits a year
More frequent visits and support around the clock.
Quoted after survey
6 preventive visits a year
Everything in Basic, plus:
Monthly maintenance, upgrades and priority response for larger sites.
Quoted after survey
12 preventive visits a year
Everything in Standard, plus:
Every AMC is quoted after a survey, because the price depends on how many devices your site has. Prices exclude VAT. Spare parts and new equipment are quoted separately unless your contract says otherwise.
The year
A maintenance contract is not a call-out number - it is a schedule. Four preventive visits a year is the minimum the Preventive Systems Manual sets for a regulated premises, and the rhythm we keep for everyone else, because a camera that drifted out of focus in March should not be discovered in December.
Compare the plans →On every visit
More than a glance at the monitor.
Systems covered
One contract can cover all of a site's systems.
Spare parts and replacement devices are quoted separately unless your contract says otherwise, so you approve every cost before it's incurred.
By type of premises
See what we maintain — and what matters — for your sector.
Switching provider
Common, and straightforward — as long as we both know where things stand at the start.
We survey the existing system and write a condition report: what works, what doesn't, and what falls short of the rules for your premises.
We quote to fix anything that needs it — you decide what goes ahead.
The AMC begins, with the report as our shared starting point.
An annual maintenance contract: scheduled preventive visits to keep your system working, plus support when something goes wrong. Regulated establishments in Dubai must hold one with a SIRA-registered company. See our AMC plans.
Yes. We begin with a survey and a written condition report, fix anything needed, then maintain it like one of our own.
Minor adjustments and repairs made during visits are included. Replacement parts and new equipment are quoted separately unless your contract says otherwise — so you always approve a cost before it's incurred.
Book an AMC survey and we'll inspect the system and send a condition report with your proposal.
