SIRA-approved company
SIRA-approved CCTV and security systems, from survey to certificate.
The Security Industry Regulatory Agency (SIRA) regulates security systems at commercial premises in Dubai — private homes are not covered. MapleTech is a SIRA-approved company with SIRA-licensed technicians: we survey, design to the Preventive Systems Manual, install, commission, prepare the paperwork your premises’ certificate needs and maintain the system afterwards. Read our SIRA guide.
At a glance
- Security Industry Regulatory Agency, Dubai
- Law No. (12) of 2016 and its implementing bylaw
- Preventive Systems Manual (Administrative Resolution No. 13 of 2025)
- AMC with a SIRA-registered company, 4+ preventive visits a year
Who must comply
Does it apply to your premises?
The manual covers the establishment types listed under the law — among them hotels, shopping malls, hospitals, schools, warehouses and pharmacies. It is the single question we are asked most, and it has a simple answer: send us your trade licence and we will tell you, free, before you spend anything. Check my premises.
And homes?
SIRA's requirements are for commercial premises. A villa or apartment you live in is not a regulated establishment, so you have no SIRA duty to meet and no documentation to file. The exception is a home let as a holiday home: the manual's vacation-homes chapter asks for a SIRA-approved lock, the approved smart-lock app and an approved safe — see holiday homes. We build home systems to the same standard anyway, because it is the standard we work to. See security for homes.
Maple Technologies Security Systems LLC is a SIRA-approved security systems company, working to the Security Industry Regulatory Agency's Preventive Systems Manual. SIRA regulates the trade; it does not endorse this website.
Regulated premises
A system that satisfies the manual, and the paperwork that proves it.
The process
Seven steps to a compliant system.
The same path on every regulated project — and the one we follow for everyone else too.
Site survey & risk assessment
We visit, assess the risks and confirm the establishment's category.
Design & drawings
Camera positions, coverage and system layout drawn to the category's requirements.
Equipment selection
Cameras, recorders and devices chosen to meet the manual's technical requirements.
Installation
Carried out by our SIRA-licensed technicians.
Testing & commissioning
Every device tested, recording periods verified, the system commissioned.
SIRA documentation
We stamp the Security Plan Certificate as the installation company and prepare the records the security audit and your certificate need.
Handover & training
Your team learns to use the system; you receive passwords and records.
- A SIRA-approved AMC keeps it compliantSee how →
The manual's baseline
What every regulated system has to meet.
Each category's chapter says where cameras go and what else is needed. Underneath, SIRA's Preventive Systems Manual sets minimums for every regulated system — and nothing may be installed below them without SIRA's approval.
- Colour cameras of at least 1080p, in housings rated at least IP66 outdoors
- Wide dynamic range of at least 110 dB on cameras facing light and on every identification camera
- Cameras clearly visible — hidden cameras need SIRA's approval
- Recording for at least 70% of the day, at 10 frames per second or more
- Recordings kept for at least 31 days, with 20% spare recording capacity
- An annual maintenance contract with at least four preventive visits, by SIRA-licensed technicians
Who does what
What we handle, and what stays with you.
Compliance is shared between the establishment and its security company, and knowing which part is whose avoids the most common delays. How the SIRA portal works.
We handle
- The survey and the category check
- Design to the Preventive Systems Manual
- Supply and installation by SIRA-licensed technicians
- Testing and commissioning
- Stamping the Security Plan Certificate as the installation company
- Getting the system ready for its security audit
- Preventive maintenance under a SIRA-approved AMC, recorded in your maintenance log
Stays with you
- Your trade licence and the premises details
- Your company's account on the SIRA portal, and the applications made from it
- SIRA's fees
- Keeping the maintenance contract and the maintenance log in place
- Reporting incidents as the rules require
Retention
Thirty-one days, always moving.
The manual sets a minimum of 31 days of recording for a regulated premises. What that means in practice is a window that shifts every night: today is written at one end and the oldest day is overwritten at the other. It is why storage has to be sized for the whole window at the design stage - and why an incident reported late may have nothing left to look at.
Checking that the window is still the full length is part of every preventive visit, because a failing disk quietly shortens it long before it stops recording altogether.
At handover
What you receive.
The records an establishment needs — kept up to date afterwards under an AMC.
- System design drawings
- A list of the installed equipment
- Commissioning and test records
- Administrator passwords and user accounts, handed over in writing
- Training for the people who will use the system
- The maintenance log, started at handover
Existing systems
Bringing an older system up to standard.
Moved into a regulated category, failed an inspection, or inherited a system with no paperwork? We survey it against your category, write up what falls short and quote to fix it — often reusing cabling and some of the equipment.
Before you sign
How to check an installer is SIRA-approved.
Anyone can write “SIRA-approved” on a website. These are the questions that separate a registered company from one that isn't — ask them of us too.
- The company's SIRA registration for security systems work — a registered company can show it straight away
- SIRA licences for the technicians who will work on your premises
- Equipment that meets your category's requirements, not just the lowest price
- Who stamps the Security Plan Certificate as the installation company
- For sectors connected to Video Guard, whether the recorder is certified to connect
- The maintenance contract that follows handover — the manual requires one for regulated premises
Questions
About SIRA
This is a plain-language summary of SIRA's requirements, not legal advice. Requirements differ by category and change over time — we confirm what applies to your premises on the survey.
The Security Industry Regulatory Agency regulates the security industry in Dubai under Law No. (12) of 2016. It registers security companies, licenses their technicians and sets the standards for security systems at the establishment types it regulates. Our guide explains more: what SIRA approval means.
It depends on your establishment type — the list includes hotels, shopping malls, hospitals, schools, warehouses and pharmacies, among many others. Send us your trade-licence activity and we'll check the category and its requirements.
Usually. We survey the system against the requirements for your category, write up what falls short, and quote to fix it — often reusing cabling and some equipment.
Check where your premises stands.
Send us your trade-licence activity, or book a survey, and we'll confirm the category and what it requires.