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MapleTech — Maple Technologies Security Systems
An engineer reviewing camera views and maintenance records on a monitoring desk

SIRA-approved AMC

Maintenance contracts for SIRA-regulated premises.

If your establishment is regulated by SIRA, its security system must be maintained under an annual contract with a SIRA-registered company. We are one — and our plans are built around what the Preventive Systems Manual requires.

What the manual requires

Four things every regulated establishment needs.

From SIRA's Preventive Systems Manual, approved by Administrative Resolution No. (13) of 2025.

An AMC with a SIRA-registered company

The establishment must hold an annual maintenance contract with a company registered with SIRA.

At least four preventive visits a year

The contract must include a preventive maintenance programme of no fewer than four visits a year.

An auditable log

The establishment is responsible for keeping a continuous, auditable record of its system — we update it on every visit.

Recordings kept for at least 31 days

Maintenance includes checking that every camera records and that the recorder holds the required period.

Individual categories carry further requirements of their own. We check yours against the manual in force when we survey the site.

What we do

How our SIRA AMC works.

Built so an inspection is never a surprise.

  • Preventive visits scheduled to meet or exceed the four-visit minimum
  • Work carried out by SIRA-licensed technicians
  • The maintenance log updated after every visit
  • A written report you can show an inspector
  • Faults between visits handled under your plan's support terms
  • Advice when the requirements for your category change
  • Help preparing for SIRA inspections on the Premium plan

Before you sign

Six questions to ask any AMC provider.

The answers separate a real maintenance contract from a piece of paper.

  1. 01Is the company registered with SIRA — and can it show you?
  2. 02How many preventive visits a year, and is it at least four?
  3. 03What is the response time for a fault, and is it written into the contract?
  4. 04Are spare parts included, or quoted when needed?
  5. 05Who keeps the maintenance log, and do you get a report after every visit?
  6. 06Is support available outside working hours?

SIRA-ready plans

Every plan meets the minimum.

Choose by how much support you want between visits.

Basic

SIRA-ready

Quarterly care for homes and smaller premises.

Quoted after survey

4 preventive visits a year

Preventive visits
Every 3 months
Technical support
Working hours
Service reports
After every visit
  • Quarterly inspection and cleaning of every covered device
  • Recorder, hard-drive and recording-period checks
  • Firmware and app updates where the maker provides them
  • Minor adjustments and repairs during visits
  • A written report after every visit
Ask for a Basic quote
Suits most businesses

Standard

SIRA-ready

More frequent visits and support around the clock.

Quoted after survey

6 preventive visits a year

Preventive visits
Every 2 months
Technical support
24/7
Service reports
After every visit

Everything in Basic, plus:

  • Inspections every two months
  • 24/7 technical support by phone and WhatsApp
  • Remote health checks between visits where the system allows
  • Advice on replacements before a device fails
Ask for a Standard quote

Premium

SIRA-ready

Monthly maintenance, upgrades and priority response for larger sites.

Quoted after survey

12 preventive visits a year

Preventive visits
Every month
Technical support
24/7, priority
Service reports
After every visit

Everything in Standard, plus:

  • Monthly maintenance visits
  • Priority response to faults
  • Annual system review with upgrade recommendations
  • Help preparing for SIRA inspections
Ask for a Premium quote

Every AMC is quoted after a survey, because the price depends on how many devices your site has. Prices exclude VAT. Spare parts and new equipment are quoted separately unless your contract says otherwise.

This is a plain-language summary of SIRA's requirements, not legal advice. Requirements differ by category and change over time — we confirm what applies to your premises on the survey. Read our SIRA guide.

Get your SIRA AMC in place.

Book an AMC survey. We'll inspect the system, check it against your category and send a proposal.

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